Heap pricing

Heap publishes 4 plans and has a free tier, with self-serve signup.

Last checked 2026-08-23. Verify on the vendor's own page before you commit spend.

Plans

The Free plan at $0 covers Up to 10k monthly sessions, which is where an agent would start. The top plan (Premier) is quoted rather than listed, so anything at that volume goes through a person.

Can an agent buy this on its own?

A price is only half the question. The other half is whether software can get from landing on the site to making a paid call without a person, which is what the AgentReady measures under adopt.

For Heap, it can create an account itself.

Against that, a sales call gates access; the signup flow assumes a human at a browser; credentials must be minted by hand in a dashboard. Each of those is a point where an unattended run stops and waits for a human.

That works out to 50/100 on adopt, against 42/100 overall.

What you are paying for

Heap is a digital analytics platform that automatically captures every user interaction to help companies understand customers' end-to-end journeys, improve conversion and activation, increase retention, and deliver great user experiences. Heap has joined forces with Contentsquare.

Next

Heap's full agent-readiness profile breaks down all 41 signals. Alternatives to Heap ranks what else does the same job.

An agent can fetch this as data: GET /v1/pricing?domain=heap.io